faqs

you got questions, we got answers!

about apliiq

what's the deal with apliiq? who is apliiq? can i work for apliiq? what does the word appliqué mean? how is "apliiq" pronounced? how can i join the apliiq family? what is the apliiq workshop? what can you do at the apliiq workshop? where's apliiq at?

about apliiq products

where does apliiq get their base garments from? where does apliiq get their fabrics from? how do your sizes work? what does "unisex size" mean? does apliiq have other textiles not listed on apliiq.com?

buying apliiq products

how do i shop on apliiq.com? what payment types do you accept? what countries does your online store serve? what is your return policy? what is your exchange policy? what happens after i place my order? what are your shipping options and policies? what is the last day to order so i receive my package before christmas? do i have to sign for my shipment when it arrives? how can i track my order? it's been 5 days since i placed my order and i haven't received tracking info, where is it? what happens if an item is backordered? how does apliiq pricing work? What are some money saving tips?

apliiq discount

how do i use an apliiq discount code? Can I use a discount code with a bulk discount? When I tried to checkout i got this message "we have selected the best discount option for you." what does this mean? If I buy 10 of design A and 10 of design B, do I get the bulk discount for 20? Where can i see my discount?

about artwork

How to make my artwork look the best? What file types do you support? What’s the biggest file size my file can be? What’s dimensions can my file be? Why does my artwork look different? What type of artwork is best suited to applique? How do I add text & numbers? How to choose the perfect fabric for my artwork?

don't see your question?


about apliiq

what’s the deal with apliiq?

apliiq is a platform for cut & sew creativity. we use the process of appliqué to add color, pattern and texture to garments and accessories. join the movement for celebrating individual expression through the application of unique and rare textiles. we're based in downtown los angeles. learn more about our story!

who is apliiq?

apliiq is a family of individuals with backgrounds in architecture, urban development, art, product design and a touch of class. we like to express ourselves and find ways to celebrate creativity in unique new ways. fabric is our jam.

what does the word appliqué mean?

appliqué is the process of sewing ornamental fabric pieces onto a larger piece of fabric

how is "apliiq" pronounced?

it rhymes with unique and freak

how can i join the apliiq family?

you can join us on instagram facebook twitter tumblr pinterest

can i work for apliiq?

apliiq is always looking for creative, dedicated, interesting, self-starters to join our family. we are especially interested if you like to sew! send us an email and let us know how you'd like to get involved.

what is the apliiq workshop?

the workshop is our office! if you want to stop by, please make an appointment so someone is available to help you. you can call 213.253.2727 or email cs@apliiq.com. we're open most days from 12-8.

what can you do at the apliiq workshop?
  • look through and purchase our limited inventory of apliiq products (remember, everything is made to order so our stock is sparse! if you're looking for something specific, hit us up and we can check if we have it for ya)

  • buy slightly imperfect items, some discounted up to 30% off

  • meet the apliiq family

where's apliiq at?

downtown LA BABY. we are near 4th and alameda. 440 seaton st to be exact. second floor, #207.

where does apliiq get their base garments from?

most of our garments are from american apparel, which means your entire apliiq garment has been manufactured in the heart of downtown la. a few pieces are from various vendors.


about apliiq products

where does apliiq get their fabrics from?

all over the world. london, israel, china, dubai, africa, france, etc. and of course, the fabric district in LA

how do your sizes work?

we use different base garment providers to bring you top quality products. each base may vary slightly in size. you can click the size chart icon on any product page to see the specific measurements and fit recommendations from our team. if you have any questions, email cs@apliiq.com for more info. we're here to help!

what does "unisex size" mean?

it's a slim guys cut but looks hot on men and women. ladies, usually order one size smaller than you normally would for womens pieces.

does apliiq have other textiles not listed on apliiq.com?

we are constantly finding new and amazing fabrics. we do our best to keep the site up-to-date. check back frequently as new fabrics are added all the time :)


buying apliiq products

how do i shop on apliiq.com?

simply add items to your shopping cart while you browse our site. you can add and delete products as you like. when you’ve decided on your items, enter any discount codes in the shopping cart. continue to checkout enter your billing and shipping info, decide your shipping service, and enter your credit card, paypal, or gift card details. then place your order! we aim to sew and ship your new gear within 3-5 days of purchase and you'll be notified of the shipping details as soon as we've packaged your order. you'll be rocking the freshest gear in no time.

what payment types do you accept?

all credit cards and paypal

what countries does your online store serve?

they weren’t kidding about the world wide web... we ship all over the world.

what is your return policy?

see our return policy, here.

what is your exchange policy?

see our exchange policy, here.

what happens after i place my order?

the apliiq crew gets crackin on creating your garment. please be patient, quality work can take a few days! rest assured that apliiq values your satisfaction and always does our best to provide you with products as soon as physically possible.

what are your shipping options and policies?

feel free to check out our shipping policy, here.

what is the last day to order so i receive my package before christmas?

monday december 9th is the last day to place an order with free usps first class shipping and receive it in time for christmas. if you'd like to place an order after december 9th, and would like your order rushed, please email cs@apliiq.com to request a $10 rush fee invoice. we also recommend selecting an expedited shipping service such as usps priority 2-3 day or usps express 1-2 day shipping. for more info, see our holiday shipping policy here.

do i have to sign for my shipment when it arrives?

all online orders are processed with USPS and do not require signatures. if you would like to require a signature it is an additional $1.95. if you have a special request, simply call the workshop at 213.253.2727 or email us to let us know about your request before you complete your purchase. shipping charges may vary depending on the nature of your request.

how can i track my order?

we’ll send you tracking info. enter the tracking number we provide you on usps.com

it's been 5 days since i placed my order and i haven't received tracking info, where is it?

check your spam folder in your email! still not there? email us! cs@apliiq.com

what happens if an item is backordered?

we will notify you immediately and discuss your options. backordered items are unusual, however we appreciate your patience when these things happen. we are happy to fill your order in a different size or color... but if the delay and/or exchange is unsuitable for you, we will gladly refund your money and we certainly apologize for the inconvenience.

how does apliiq pricing work?

Prices are based on the number and placement of fabric patches, the base garment selected, and the number of items that you buy.
Prices include shipping in the US and there are no hidden fees.

What are some money saving tips?

  1. Use a Gildan T shirt.
  2. Reduce the number of patches on your design.
  3. Reduce or combine artworks into a single piece of artwork.
  4. Buy a few extra. The more you buy the more you save.

What does the price include?

All prices include free shipping in the US. There are NO setup fees and no design fees. The price you see is the price you pay.

what if my computer freezes in the middle of my buying transaction?

give us a call at 213.253.2727 or send customer support an email and we can let you know if your payment was received.


apliiq discount codes

How do I use an Apliiq discount code?

Using bulk discount magic we automatically apply the best bulk discount to your order. If you have a discount code you can enter it in checkout.

Can I use a discount code and a bulk discount?

You can only use one discount per order.

When I tried to checkout i got this message "we have selected the best discount option for you." what does this mean?

We are serious about savings! When you enter a discount code we make sure to apply the discount that will give you the most savings.

If I buy 10 of design A and 10 of design B, do I get the bulk discount for 20?

You bet. Mix and match!

Where can i see my discount?

You can see your discount in the buy tab when designing or at the bottom of your cart during checkout. Make sure to set the right quantity to see an accurate discount.


about artwork

How to make my artwork look the best?

To ensure the best results, make sure your artwork file is the correct dimensions, file size, and has enough high contrast for making a good fabric appliqué.

What file types do you support?

All the popular ones, like .PNG, .JPEG, .GIF, .AI, .DOC, .PDF, .EPS, .TIFF, .BMP, .PSD, and many others

What’s the biggest file size my file can be?

We accept files up to 4MB.

What’s dimensions can my file be?

We recommend file dimensions being between 400 - 600 pixels at it’s longest dimension.

Why does my artwork look different?

When you upload your artwork it’s transformed into fabric appliqué. We make the outline of your artwork into a stencil that can be used to cut out the fabric applique. Choose a fabric that best matches your artwork.

What type of artwork is best suited to applique?

Think of artwork for appliqué as a stencil or a silhouette. There are a few things to keep in mind for appliqué artwork:

use high contrast

example of high contrast

keep it simple

example of simplicity

How do I add text & numbers?

Use any font in your favorite word processor. Make sure you use a large font size and save. Then, upload your file as artwork.

How to choose the perfect fabric for my artwork?

There is no perfect answer, but a couple simple rules can help you find a great match for your artwork.
For simple artwork shapes explore more intricate fabric patterns.
For complex artwork shapes, keep the fabric pattern simple, like a solid color.

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