policies - apliiq - custom test


policies

 

info about shipping,  returns, exchanges, and sizes




made with love in downtown LA

All Apliiq products are made to order just for you! Please allow 7 days for your order to be made before it ships. Please keep in mind, all Apliiq products are handmade and can vary slightly in fabric placement or patch sizing. 


we ship worldwide

We ship using Untited States Parcel Service (USPS). We ship to over 150 countries worldwide.
Although shipping dates are not guaranteed, USPS First Class is typically between 3-7 business days for the lower 48 states and typically about 3 weeks for international. USPS Priority is typically 2-3 business days for the lower 48 states and up to 2 weeks for international. USPS Express is usually 1-2 business days for for the lower 48 states and 3-5 business days for international. USPS delivers to the address where you normally receive your mail- if you have a p.o. box- use it!

Apliiq will notify you of tracking information when your order ships- please check your spam folder if you haven't received your tracking info!


special note for international orders

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Apliiq may require additional information to verify your payment and will contact you directly if this is the case. We appreciate your understanding and quick response so your order is not delayed.  

 

rush shipping and expedited production services 

Your Apliiq is as important to us as it is to you! We'll do everything we can to get it to you as soon as possible, but quality takes time! Since Apliiq orders are handmade, please take production time and shipping time into consideration for the expected arrival date.  If you would like to receive your order sooner - we recommend selecting an expedited shipping service such as USPS Priority 2-3 day shipping or USPS Express 1-2 day shipping. 

We are currently manufacturing orders in about 7 days. If you would like to rush your order to the front of the production line for a $10 rush fee, please contact us here to request an invoice. We're happy, when you're happy... so let's work together to bring the joy of creativity to our fabric fam and celebrate fabric art together!

 

return policy

Want to make a quick return? Click here to print our returns/exchanges form!

Apliiq merchandise can be returned for a refund for any reason within 30 days from ship date excluding shipping and handling costs. To receive a refund, merchandise must be unworn and unwashed as solely determined by Apliiq. All shipping and handling costs for refunds are the responsibility of the customer. If you need to return your Apliiq product, please follow the instructions below. We reserve the right to limit returns.

Please send your product, a note with your first and last name, reason for return and your Apliiq invoice order number to:

Apliiq Inc
440 Seaton St #207
Los Angeles, CA 90013

For further support, contact us here.


exchange policy

Want to make a quick exchange? Click here to print our returns/exchanges form!

Apliiq merchandise can be exchanged for any reason within 30 days from ship date. Merchandise must be unworn and unwashed to receive an exchange. If you'd like to exchange your Apliiq product, please follow the instructions below.

Please send your product, a note with your first and last name, email, the exchange size you wish to receive, your return shipping address and your Apliiq invoice order number to:

Apliiq Inc
440 Seaton St #207
Los Angeles, CA 90013

Domestic exchanges are responsible for paying shipping to Apliiq. Unfortunately, international orders must pay return shipping both ways for exchanges.  When we receive your international exchange, we will email you an invoice for the return shipping cost. When you have paid the return shipping, we will mail your exchange and email you tracking information for your package.

Sometimes instead of an exchange if there is a mistake with your order we may allow a discounted repurchase and payment for the shipping one way as the best way to resolve the problem as solely determined by Apliiq.

For further support, contact us here.




sizes

We use American Apparel and Alstyle base garments. The sizes will be the same as those brands. You can check out our size chart on every product page for more information and specific measurements.


gift cards

You may find the value of your gift card by entering your gift card number during the checkout process. You cannot use a discount code when purchasing a gift card. Apliiq is not responsible for lost or stolen gift cards and cannot re-issue gift cards.