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faqs

you got questions, we got answers!

about apliiq

what’s the deal with apliiq?
apliiq is a platform for cut & sew creativity. we use the process of appliqué to add color, pattern and texture to garments and accessories. join the movement for celebrating individual expression through the application of unique and rare textiles. we're based in downtown los angeles. learn more about our story!

who is apliiq?
apliiq is a family of individuals with backgrounds in architecture, urban development, art, product design and a touch of class. we like to express ourselves and find ways to celebrate creativity in unique new ways. fabric is our jam.

what does the word appliqué mean?
appliqué is the process of sewing ornamental fabric pieces onto a larger piece of fabric

how is "apliiq" pronounced?
it rhymes with unique and freak

how can i join the apliiq family?
you can join us on facebooktwitter, tumblr, pinterest pages, or sign up for our newsletter below!

can i work for apliiq?
apliiq is always looking for creative, dedicated, interesting, self-starters to join our family. we are especially interested if you like to sew! send us an email and let us know how you would like to get involved.

what is the apliiq workshop?
the workshop is our office! if you want to stop by, please make an appointment so someone is available to help you. you can call 213.253.2727 or email cs@apliiq.com. we're open most days from 12-8.

what can you do apliiq workshop?
- look through and purchase our limited inventory of apliiq products (remember, everything is made to order so our stock is sparse! if you're looking for something specific, hit us up and we can check if we have it for ya)
- buy slightly imperfect items, some discounted up to 30% off
- meet the apliiq family

where's it at?
downtown LA BABY. we are near 4th and alameda. 440 seaton st to be exact. second floor, #207. 

about apliiq products

 

where does apliiq get their base garments from?
most of our garments are from american apparel, which means your entire apliiq garment has been manufactured in the heart of downtown la. a few pieces are from various vendors.

where does apliiq get their fabrics from?
all over the world. london, israel, china, dubai, africa, france, etc. and of course, the fabric district in LA

how do your sizes work? 

we use different base garment providers to bring you top quality products. each base may vary slightly in size. you can click the size chart icon on any product page to see the specific measurements and fit recommendations from our team. if you have any questions, email cs@apliiq.com for more info. we're here to help!


what does "unisex size" mean?
it's a slim guys cut but looks hot on men and women. ladies, usually order one size smaller than you normally would for womens pieces.

does apliiq have other textiles not listed on apliiq.com?
we are constantly finding new and amazing fabrics. we do our best to keep the site up-to-date. check back frequently as new fabrics are added all the time :)

buying apliiq products

 

how do i shop on apliiq.com?
simply add items to your shopping cart while you browse our site. you can add and delete products as you like. when you’ve decided on your items, enter any discount codes in the shopping cart. continue to checkout enter your billing and shipping info, decide your shipping service, and enter your credit card, paypal, or gift card details. then place your order! we aim to sew and ship your new gear within 3-5 days of purchase and you'll be notified of the shipping details as soon as we've packaged your order. you'll be rocking the freshest gear in no time.

what payment types do you accept?
all credit cards and paypal

what countries does your online store serve?
they weren’t kidding about the world wide web... we ship all over the world.

what is your return policy?
see our return policy, here.

what is your exchange policy?
see our exchange policy, here.

what happens after i place my order?
the apliiq crew gets crackin on creating your garment. please be patient, quality work can take a few days! rest assured that apliiq values your satisfaction and always does our best to provide you with products as soon as physically possible.

what are your shipping options and policies?
feel free to check out our shipping policy, here.

what is the last day to order so i receive my package before christmas?
monday december 9th is the last day to place an order with free usps first class shipping and receive it in time for christmas. if you'd like to place an order after december 9th, and would like your order rushed, please email cs@apliiq.com to request a $10 rush fee invoice. we also recommend selecting an expedited shipping service such as usps priority 2-3 day or usps express 1-2 day shipping. for more info, see our holiday shipping policy here.

do i have to sign for my shipment when it arrives?
all online orders are processed with USPS and do not require signatures. if you would like to require a signature it is an additional $1.95. if you have a special request, simply call the workshop at 213.253.2727 or email us to let us know about your request before you complete your purchase. shipping charges may vary depending on the nature of your request.

how can i track my order?
we’ll send you tracking info. enter the tracking number we provide you on usps.com

it's been 5 days since i placed my order and i haven't received tracking info, where is it?
check your spam folder in your email! still not there? email us! cs@apliiq.com

what happens if an item is backordered?
we will notify you immediately and discuss your options. backordered items are unusual, however we appreciate your patience when these things happen. we are happy to fill your order in a different size or color... but if the delay and/or exchange is unsuitable for you, we will gladly refund your money and we certainly apologize for the inconvenience.

what if my computer freezes in the middle of my buying transaction?
give us a call at 213.253.2727 or send customer support an email and we can let you know if your payment was received.

apliiq discount codes


how do i use an apliiq discount code?
enter the discount code in the shopping cart. one discount code can be entered for each order. want a discount code? learn what you can do to get a discount!


 

still have questions? contact us here!




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