policies
info about shipping, returns, exchanges, and sizes
we ship worldwide
We ship using Untited States Parcel Service (USPS). We ship to over 150 countries worldwide. Although shipping dates are not guaranteed, USPS First Class is typically between 3-7 business days for the lower 48 states and typically about 3 weeks for international. USPS Priority is typically 2-3 business days for the lower 48 states and up to 2 weeks for international. USPS Express is usually 1-2 business days for for the lower 48 states and 3-5 business days for international. USPS delivers to the address where you normally receive your mail- if you have a p.o. box- use it!
Apliiq will notify you of tracking information when your order ships- please check your spam folder if you haven't received your tracking info!
special note for international orders
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Apliiq may require additional information to verify your payment and will contact you directly if this is the case. We appreciate your understanding and quick response so your order is not delayed.
made with love in downtown LA
All Apliiq products are made to order just for you! Please allow 7 days for your order to be made before it ships. Please keep in mind, all Apliiq products are handmade and can vary slightly in fabric placement or patch sizing.
rush shipping and expedited production services
Your Apliiq is as important to us as it is to you! We'll do everything we can to get it to you as soon as possible, but quality takes time! Since Apliiq orders are handmade, please take production time and shipping time into consideration for the expected arrival date. If you would like to receive your order sooner - we recommend selecting an expedited shipping service such as USPS Priority 2-3 day shipping or USPS Express 1-2 day shipping.
We are currently manufacturing orders in about 7 days. If you would like to rush your order to the front of the production line for a 10% rush fee, please contact us here to request an invoice. We're happy, when you're happy... so let's work together to bring the joy of creativity to our fabric fam and celebrate fabric art together!
returns and exchange policy
Since all items are made custom based on specifications you provide, we do not accept returns or exchanges of any goods.
If an item you received is defective please reach out to customer service, by emailing cs@apliiq.com. Make sure to include your Apliiq order id and a photo and detailed description of what the defect is. We will review any issues and offer a store credit or replacement product for any defective merchandise.
sizes
We use a variety of blank base garments manufacturers. You can check out our size chart on every product page for more information and specific measurements.
gift cards
You may find the value of your gift card by entering your gift card number during the checkout process. You cannot use a discount code when purchasing a gift card. Apliiq is not responsible for lost or stolen gift cards and cannot re-issue gift cards.
